FAQ

Who do I contact to apply for long term care?
Please contact the Southwest Community Care Access Centre (C.C.A.C.) at 1-877-418-5668.

How much does it cost?
The MOHLTC sets the accommodation co-payment rates for Long Term Care homes across the province. The co-payment rates are effective July 1, 2018 and change from time to time (at a minimum, annually). Presently Basic=41848.73/month – $60.78/day, Semi-Private=$2102.10/month – $69.11/day,  Private=$2418.74/month  – $79.52/day

 

What are the visiting hours?
As part of our focus on quality of life for long term care residents, we encourage family and friends to visit as often as possible, except during posted outbreaks. Most people visit between 9:00am and 9:00pm.

Can family and/or friends join residents for a meal?
Absolutely! If family and/or friends would like to join a resident for a meal, as a courtesy to our cook, we request at least 24 hours notice that you will be attending. Guest meal prices are listed below,taxes included. Children under age 6 are half price.
Breakfast – $8.00
Lunch – $10.00
Supper – $9.00

Where can I find the most up-to-date information about Ritz Lutheran Villa?
While we try to keep our website as up-to-date as possible, there is a chance that we have missed something or simply haven’t gotten around to changing it yet. So while the website is usually a reliable source, the best way to get the most current information is to Contact Us directly.

Can I give a donation to Ritz Lutheran Villa?
Donations are greatly appreciated and help us to provide the best services possible to our clients and community. Tax reciepts are issued for all donations. Please take a look at our Donations page for more information. If you are unable to donate financially then we do have some volunteer positions available. Please take a look at our Careers/Volunteers page for more information on these opportunities.